Introduction This How-To covers the reset of the Contact Recorder Administrator’s Password if you have forgotten/don’t know the password. Please note this will only work with ContactRecorder, not ContactStore. For ContactStore password recovery steps please see our guide HERE. Steps: 1: Connect to the Contact Recorder Server Open PuTTY and connect to the IP Office Server Edition (or … Continue reading Avaya IP Office: Reset Contact Recorder Administrator Password
Avaya IP Office: Reset ContactStore Administrator Password
Introduction This How-To covers the reset of the ContactStore Administrator's Password if you have forgotten/don't know the password. Please note this will only work with ContactStore versions that use PostGre SQL Databases (later versions of ContactStore, for example ContactStore 7.8.16, use PostGre SQL Databases). For Contact Recorder password recovery steps please see our guide HERE. Steps: … Continue reading Avaya IP Office: Reset ContactStore Administrator Password
Avaya IP Office: Reset Security Settings
Introduction This How-To covers the reset of the Security Settings of an IP Office if you have been locked out from the config or don't know what the Username/Password is to connect to it. Please note, this will only work on IP Offices running R3.2 and higher as Security Settings were not present in versions … Continue reading Avaya IP Office: Reset Security Settings